There is no charge at the time of booking
1. The customer communicates his bank details as a guarantee of the reservation, except for special conditions or rates, by credit or debit card (Visa, MasterCard, American Express, Diners Club and so on) depending on the chosen hotel, indicating directly in the space provided for this purpose (data entry protected with SSL encryption) the card number, without spaces between the digits, the expiry date and the security code of the card for the payments made in advance through the STRIPE platform or PAYPAL payment platform. The hotel can also request an identification document in order to prevent credit card fraud.
2. 2. The payment is debited directly at the hotel during the stay, except in the case of special conditions or rates that require payment to be made at the time of booking (online prepayment for certain rates). IThe advance payment acts as a “deposit”. If the rate is not paid in advance online, the hotel can ask the customer for a deposit or authorization to debit the credit card upon arrival at the hotel. Tale richiesta serve a garantire il pagamento degli importi relativi ai servizi forniti dall’hotel.